The chute doesn't spring back and it feels too stiff, what can I do?

Regarding the chute, one thing to look out for is to try and only use it after most of the ground has been dispensed. OOtherwise,some coffee may get behind the screen and stop the chute from springing back to original position.

If it's too stiff, you can also adjust the spring tension following the steps below:

1. Undo the outer locking ring.

2. Remove the screw holding the chute.

3. The springs are sitting underneath these two screws (pointed by the red arrow). The screws determine how strong the spring resistance is. If you want a looser chute, you can loosening all the way and then retighten it slightly.