One of the things we will recommend (or to confirm first) is to let the grinder run for a bit longer (than what you're currently doing) until no coffee is being dispensed. Due to the low RPM (by intention/design as it appeared to give better result than high RPM), the evacuation of coffee ground can be a little slower.
Even after the coffee beans are completely ground, we will generally allow the grinder to keep going for about 10-15s until you no longer see any coffee grind being dispensed.
With staticky coffee or in a dry environment where static electricity can be a more severe issue, palm tapping on top of the funnel (after removing the lid) can also help create some airflow to evacuate the grind a bit more efficiently.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article